James graduated from the University of Leeds with a 2.1 honours degree in English Language and Literature. After finishing his degree, James then spent a year teaching English in Poland before returning to England and entering the market research industry.
James began his career in market research in 1998. He started out at Foodservice Intelligence, providing research to clients in the hotel, restaurant and catering sectors and working with a broad range of major food and beverage manufacturers. James then moved on to Synovate, where he broadened his sectoral and methodological experience working in their full service research department. Finally, James left Synovate to set up OMB Research in 2004.
James has managed a wide variety of different projects spanning all of the key quantitative methodologies, and has strong cross-sector experience - with particular expertise in public sector evaluations. At present James heads up the OMB team that delivers the UKTI PIMS research and the LDA CompeteFor Evaluations. As well as having strong all-round research skills, James excels in both the written and oral communication of research results. He is an Associate member of the Market Research Society.
Gemma has worked in research since 1995 and has a wealth of experience on both the agency and client sides, including invaluable experience 'at the sharp edge' as a face-to-face interviewer. She is a graduate of the University of Kent, where she achieved a 1st class honours degree in Management Science and Computing.
After graduating, Gemma took up a Statistical Analyst position at Kent Police, which provided her with invaluable experience of both statistical techniques and research techniques. Gemma then joined Synovate to work in their full-service research team, gaining a wealth of research experience across a broad range of sectors and methodologies. Gemma then left Synovate in 2004 to set up OMB Research.
Gemma has managed a wide range of research projects and developed particular expertise in the public and financial sectors as well as in the field of communications research. Gemmas experience covers the full spectrum of research methodologies although her key skills lie with complex quantitative evaluations. In addition to being an extremely strong researcher, Gemma has a natural talent for project management, which she combines with excellent people skills. It is these skills which make her such an asset to OMB Research and its clients. Gemma is an Associate member of the Market Research Society.
Paul has a long-standing working relationship with the OMB directors going back to their days at Synovate. Since becoming an independent consultant he has teamed up with OMB on a number of projects and has significantly strengthened OMB’s qualitative research offering.He has worked in market research for over 10 years, and started his career at Sample Surveys Ltd where he developed his skills as a qualitative practitioner. Following its acquisition by Synovate he progressed quickly to become a Research Director.
Paul is a versatile researcher, with experience in a wide range of research specialisms. These include behavioural and attitudinal exploration, product and service development positioning, customer experience, communications research, public engagement, brand development as well as website development and usability testing.
Paul’s focus on generating first class insight has always been accompanied by a passion and flare for seeing them put to work improving his clients’ businesses. He has a reputation among his clients for dedication, enthusiasm and a human touch which means he is equally ‘at home’ talking with captains of industry as with home-makers or socially excluded young people.
He has worked with a diverse range of clients and sectors, including recent projects for Reckitt Benckiser, Diageo, Sainsbury’s, NHS West Kent PCT, UK Trade & Investment, Standard Life, Amex, Unilever, Care Quality Commission and Charities Aid Foundation.
Michael is a Sports & Exercise Science graduate, gaining a 2.1 honours degree from the University of Birmingham in 2007. Having become interested in a career in research whilst studying for his degree, Michael joined the OMB full service team shortly after completing his studies.
He quickly became a valued member of the team, and is a strong all round researcher with significant experience of questionnaire design, analysis, reporting and project management. He is now lead researcher on the on-going UKTI PIMS Follow-Up research, and was also the project manager for the Broker Network Brand Tracking research. Michael has excelled across the board, but is particularly adept at dealing with large and complex research studies.
Michael is a keen sportsman, and currently captains Canterbury in the Men’s Hockey League Premier Division. He is an Affiliate member of the Market Research Society.
Stephanie is the newest member of the OMB team, having recently joined the company after completing an MSc in Social & Applied Psychology (achieving a distinction). She also holds a first class degree in Psychology from the University of Kent.
Hannah is a Psychology graduate, gaining a 2.1 honours degree from The University of Portsmouth in 2010 followed by a Masters degree in Occupational & Organisational Psychology from the University of Surrey in 2011. Both degrees included a number of modules involving both quantitative and qualitative research elements, which led to her becoming interested in a career in research.
Hannah joined the OMB Research team in January 2012 and is already showing great promise as a researcher having been involved in a number of projects for clients such as UK Trade and Investment and Roche. She is an Associate member of the Market Research Society.